These recommendations are based on: https://kb.acronis.com/content/36429

• \Device\HarddiskVolume*\Program Files*\Acronis\

• \Device\HarddiskVolume*\Program Files*\Common Files*\Acronis\

• \Device\HarddiskVolume*\ProgramData\Acronis\

• \Device\HarddiskVolume*\Program Files\BackupClient\ 

• For Virtual Machines: \Device\HarddiskVolume*\Users*\AppData\Local\Temp\AcronisGuestService\

• \Device\HarddiskVolume*\Program Files\HDS\Backup\

• *\Recovery\Base\ADBackup.exe

• \Device\HarddiskVolume*\Adobe\Adobe Photoshop*\

• \Device\HarddiskVolume*\Program Files*\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe

• \Device\HarddiskVolume*\Program Files*\Common Files\Adobe\Adobe Desktop Common\HDBox\HDHelper.exe

These recommendations are based on: https://help.altaro.com/support/solutions/articles/43000577861-which-altaro-directories-do-i-need-to-exclude-from-antivirus-software-

• \Device\HarddiskVolume*\ProgramData\Altaro\

• \Device\HarddiskVolume*\Program Files\Altaro\

These recommendations are based on: https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Are-there-antivirus-exclusions-I-can-implement-to-make-programs-run-better.html

• \Device\HarddiskVolume*\Program Files\Autodesk\

• \Device\HarddiskVolume*\Program File*\Common Files\Autodesk Shared\

• \Device\HarddiskVolume*\Program Files\common Files\Autodesk\

• \Device\HarddiskVolume*\Program Files (x86)\Autodesk\

• \Device\HarddiskVolume*\Program Files (x86)\common Files\Autodesk\

• \Device\HarddiskVolume*\ProgramData\Flexnet\

• \Device\HarddiskVolume*\ProgramData\Autodesk\

• \Device\HarddiskVolume*\Program File*\AutoCAD*\

• \Device\HarddiskVolume*\Users\*\AppData\Roaming\Autodesk\

• \Device\HarddiskVolume*\Users\*\AppData\Local\Autodesk\

• \Device\Mup\*\ifs\_.Data\ict\Software\Autocad\

• \Device\HarddiskVolume*\temp\AutoDeskViewer\

Turn off Kernel File Protection for interoperability, on AutoCAD endpoints only:

• If you have a small number of endpoints with AutoCAD, use sentinelctl: sentinelctl config agent.preventProtectedFilesKernelModification false -k "Passphrase" 

• If you have a larger number of endpoints with AutoCAD, and you have Policy Override permissions, add this line to the policy override of the group of endpoints: { "preventProtectedFilesKernelModification": false }

These recommendations are based on: https://communities.bentley.com/products/projectwise/content_management/w/wiki/7894/projectwise-list-of-services-and-folders-to-exclude-from-a-virus-scan

• \Device\HarddiskVolume*\Program Files\Bentley\

These recommendations are based on: https://communities.bentley.com/products/projectwise/content_management/w/wiki/7894/projectwise-list-of-services-and-folders-to-exclude-from-a-virus-scan

• \Device\HarddiskVolume*\Program Files\Bentley\

• \Device\HarddiskVolume*\WINDOWS\Temp\bdcore_tmp\*\tmp*\tmp*\

• \Device\HarddiskVolume*\Program Files (x86)\Gamewell-FCI\

• \Device\HarddiskVolume*\Program Files (x86)\Common Files\Trimble\

• \Device\HarddiskVolume*\Program Files (x86)\Common Files\SafeNet Sentinel\

• \Device\HarddiskVolume*\Program Files (x86)\Common Files\Aladdin Shared\HASP\

• \Device\HarddiskVolume*\Windows\System32\hasplms.exe

These recommendations are based on: https://support.carbonite.com/articles/Personal-Pro-Windows-Avast

• \Device\HarddiskVolume*\Program*\Carbonite\Carbonite Backup\

• \Device\HarddiskVolume*\Program Files (x86)\cisco\cisco anyconnect vpn client\vpnagent.exe

• \Device\HarddiskVolume*\Program Files (x86)\cisco\cisco anyconnect vpn client\vpnui.exe

• \Device\HarddiskVolume*\Program Files (x86)\cisco\cisco anyconnect Secure Mobility Client\vpnagent.exe

• \Device\HarddiskVolume*\Program Files (x86)\cisco\cisco anyconnect Secure Mobility Client\vpnui.exe

These recommendations are based on: https://docs.citrix.com/en-us/tech-zone/build/tech-papers/antivirus-best-practices.html, and https://support.citrix.com/article/CTX127030

• \Device\HarddiskVolume*\Program File*\Citrix\

• \Device\HarddiskVolume*\ProgramData\Citrix*\

• \Device\HarddiskVolume*\Windows\Temp\StoreFront\

• \Device\HarddiskVolume*\Windows\ServiceProfiles\NetworkService\

These recommendations are based on: https://www.cloudberrylab.com/resources/blog/slow-backup-how-to-speed-up/ 

• CBBackupPlan.exe, CloudBerry Online Backup.exe (or CloudBerry Backup Server Edition.exe, CloudBerry Backup for MS SQL Server.exe, CloudBerry Backup Enterprise Edition.exe, CloudBerry Backup Bare Metal Edition.exe, CloudBerry Backup for MS Exchange Server.exe)Cloud.Backup.Scheduler.exe,cbb.exe

These recommendations are based on: https://documentation.commvault.com/commvault/v11/article?p=8665.htm 

• \Device\HarddiskVolume*\Program Files\Commvault\ContentStore\*\

• \Device\HarddiskVolume*\Program Files\Commvault\ContentStore\SoftwareCache\

• \Device\HarddiskVolume*\Program Files\Commvault\CS_DR\

• \Device\HarddiskVolume*\Program Files\Commvault\ContentStore\iDataAgent\JobResults\

• \Device\HarddiskVolume*\Program Files\Commvault\ContentStore\IndexCache\

• \Device\HarddiskVolume*\*\CV_MAGNETIC\* 

• Note: If you use a UNC path to access the magnetic libraries, exclude the UNC path as well.

• Get the deduplication database location from the CommCell Console, in the Copy Properties dialog box of the primary copy, on the Deduplication tab.

• \Device\HarddiskVolume*\Users\Commvault Services account\AppData\Local\Temp\

• \Device\HarddiskVolume*\Program Files\Commvault\ContentStore\CIServer\

• \Device\HarddiskVolume*\Program Files\Commvault\ContentStore\CVCIEngine\

• \Device\HarddiskVolume*\Program Files\Commvault\ContentStore\CVCIEngine\solr\

• \Device\HarddiskVolume*\Program Files\Commvault\ContentStore\CVCIEngine\solr\CIIndex\

These recommendations are based on: https://docs.connectwise.com/ConnectWise_Automate_Documentation/060/040/010, and https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Knowledge_base/False_positive_from_antivirus_software

• \Device\HarddiskVolume*\Windows\LTSvc\LTSVC.exe  

• \Device\HarddiskVolume*\windows\ltsvc\ltsvcmon.exe

• \Device\HarddiskVolume*\LTshare\Transfer\Tools\produkey.exe

• \Device\HarddiskVolume*\LTshare\Transfer\Tools\produkey64.exe

• \Device\HarddiskVolume*\Windows\Temp\ltcache\

• \Device\HarddiskVolume*\Windows\Temp\_ltupdate\

• \Device\HarddiskVolume*\LTSHARE\

• \Device\HarddiskVolume*\LTshare\Transfer\Tools\

• \Device\HarddiskVolume*\Windows\LTSvc\scripts\

• \Device\HarddiskVolume*\ProgramData\MySQL\

• \Device\HarddiskVolume*\ProgramFiles\MySQL\

• \Device\HarddiskVolume*\Windows\Temp\LTInstall\

• \Device\HarddiskVolume*\Program Files (x86)\LabTech\

• \Device\HarddiskVolume*\Program Files (x86)\LabTech Client\

These recommendations are based on: https://support.code42.com/Administrator/5/Planning_and_installing/Best_practices_for_Code42_and_antivirus 

For Crashplan 8.2 and higher, add:

• \Device\HarddiskVolume*\Program File*\Code42\

• \Device\HarddiskVolume*\Program File*\CrashPlan\

• \Device\HarddiskVolume*\ProgramData\CrashPlan\

• \Device\HarddiskVolume*\Users\*\AppData\Local\CrashPlan\

• \Device\HarddiskVolume*\Users\*\AppData\Roaming\CrashPlan\

If Crashplan is installed on Windows Legacy, also add:

• \Device\HarddiskVolume*\Documents and Settings\All Users\Application Data\CrashPlan\

•     \Device\HarddiskVolume*\Program Files\Corel\

These recommendations are based on: https://help.datto.com/s/article/KB213994246 

• \Device\HarddiskVolume*\Program Files\Datto\

• *\DENTRIX\Server Files\Faircom_bin\ctreesql.exe

• *\Dentrix\DB\

• *\Dentrix\Common\

• *\Dentrix\

These recommendations are based on: https://drbackup.net/whitepapers/DrBackup-AntivirusExclusions.pdf 

• \Device\HarddiskVolume*\Program Files*\Remote Backup\

• \Device\HarddiskVolume*\BMR\VHDBackup-64.exe (if you are using the Full Image Backup service) 

• \Device\HarddiskVolume*\Drbackup\

• \Device\HarddiskVolume*\DrbKey\

• \Device\HarddiskVolume*\BMR\ 

• *\DrakeAccounting*\DrakeAccounting2019.exe

• \Device\HarddiskVolume*\Program Files*\IDriveWindows\id_service.exe

• \Device\Mup\*\drake\DrakeAccounting*\DrakeAccounting2019.exe

• \Device\Mup\App\Drake\DrakeAccounting*\updater.exe

• \Device\Mup\App\Drake\DrakeAccounting*\DrakeAccounting2020.exe

• \Device\Mup\App\Drake\DrakeAccounting*DrakeAccounting2020.exe.config

These recommendations are based on: https://helpdesk.egnyte.com/hc/en-us/articles/218926917 

• Add Egnyte Desktop App processes including EgnyteClient.exe, EgnyteDrive.exe, EgnyteSyncService.exe, EgnyteUpdate.exe to the whitelist of Antivirus software.

• Exclude the Egnyte drive or volume from Antivirus scanning by adding exclusions in the Antivirus software (e.g., Windows Defender) as below.

These recommendations are based on: https://proconnect.intuit.com/community/data-security/help/firewall-and-anti-virus-software-configuration-for-lacerte-tax/00/5165 

• C:\Program Files\Common Files\Lacerte Shared

• C:\Program Files (x86)\Common Files\Lacerte Shared - (64-Bit Operating Systems) 

• C:\Program Files\Common Files\Intuit Shared

• C:\Program Files (x86)\Common Files\Intuit Shared - (64-Bit Operating Systems) 

• Lacerte Program Path for each year (C:\Lacerte\YYTax)

• Lacerte System File Path (C:\Lacerte\YYTax for standalone, or X:\Lacerte\YYTax for network)

• Lacerte Option Path* (C:\Lacerte\YYTax)

• Lacerte Data Paths, up to nine of them (X:\Lacerte\YYTax\?data -where ? is a single letter of the tax type)

• C:\ProgramData\Lacerte (for tax years 2008 and later)

• Lacerte folders inside the users Application Data folder (for TY2010 and later) and Local Application Data folder (for TY2009) should be excluded.

  • For 2010 and later the path is as follows: (<username> refers to the appropriate Windows user ID.)

    • For Windows XP, C:\Documents and Settings\<username>\Application Data\Lacerte

    • For Windows 7/8/10/Vista C:\USERS\<username>\Appdata\Roaming\Lacerte

The locations for the DMS program are very reliant on what version of Windows you are using, and whether your computer is either 32 or 64 bit:

• For Windows Vista, 7, 8, & 10:

  • %USERPROFILE%\AppData\Local\Temp\DMSTemp

• For Windows XP:

  • %USERPROFILE%\local settings\temp\DMSTemp

• For 32-bit operating systems:

  • C:\Program Files\Intuit\DMS

• For 64-bit operation systems:

  • C:\Program Files (x86)\Intuit\DMS

• Your DMS database folder:

  • The Current Database Path is listed at the end of the DMS program window.

Generally, if you leave all locations the default, you may exclude the entire C:\Lacerte and X:\Lacerte (if network) folders to cover all years. You can verify the actual paths in the program by pressing the F10 button to open the Technical Support Information window under the System Information tab. You'll need to check each tax module separately to confirm the data paths.

If you aren't sure how to configure your antivirus software, contact your IT professional or the software vendor.

If your antivirus won't allow the exclusion of entire directories, these are the files that must be excluded:

• wYYtax.exe, located inside of the corresponding YYtax folder.

• All of the WebSetupYY.exe files, located inside of the Lacerte shared directory.

• All of the WYYSetup.exe files, located inside of the Lacerte shared directory.

• DMS.exe, located inside of the DMS folder.

• \Device\HarddiskVolume*\Program Files*\JumpCloud\

These recommendations are based on: https://helpdesk.kaseya.com/hc/en-gb/articles/229014948-Anti-Virus-Exclusions-Trusted-Apps 

• \Device\HarddiskVolume*\Program Files*\Kaseya\

• \Device\HarddiskVolume*\Program Files*\Kaseya Remote Control\

• \Device\HarddiskVolume*\ProgramData\Kaseya\

• \Device\HarddiskVolume*\Program Files*\Kaseya Live Connect\

• \Device\HarddiskVolume*\PCBP (for KDCB)

These recommendations are based on: https://docs.liongard.com/docs/upgrade-liongard-agent 

• \Device\HarddiskVolume*\Program Files*\liongardinc\liongardagent\

• \Device\HarddiskVolume*\Program Files*\liongardinc\roaragent\

These recommendations are based on: https://support.malwarebytes.com/hc/en-us/articles/360038479234 

• \Device\HarddiskVolume*\ProgramData\Malwarebytes Endpoint Agent\

• \Device\HarddiskVolume*\ProgramData\Malwarebytes\MBAMService\

• \Device\HarddiskVolume*\Program Files*\Malwarebytes Endpoint Agent\

• \Device\HarddiskVolume*\Program Files*\Malwarebytes Endpoint Agent\Plugins\Incident Response\Logs\

• \Device\HarddiskVolume*\Program Files*\Malwarebytes\Anti-malware\

• \Device\HarddiskVolume*\Windows\System32\drivers\ESProtectionDriver.sys

• \Device\HarddiskVolume*\Windows\System32\drivers\MBAMChameleon.sys

• \Device\HarddiskVolume*\Windows\System32\drivers\MBAMSwissArmy.sys

• \Device\HarddiskVolume*\Windows\System32\drivers\farflt.sys

• \Device\HarddiskVolume*\Windows\System32\drivers\flightrecorder.sys

• \Device\HarddiskVolume*\Windows\System32\drivers\mbae.sys (mbae64.sys on an x64 system)

• \Device\HarddiskVolume*\Windows\System32\drivers\mbam.sys

• \Device\HarddiskVolume*\Windows\System32\drivers\mwac.sys

These recommendations are based on: https://social.technet.microsoft.com/wiki/contents/articles/953.microsoft-anti-virus-exclusion-list.aspx 

• App-V

  • • http://support.microsoft.com/kb/2576031

• BizTalk Server

  • • See recommendations in BizTalk performance optimization guides:

      • http://msdn.microsoft.com/en-us/library/cc558617(BTS.10).aspx

      • http://msdn.microsoft.com/en-us/library/ee377064(BTS.70).aspx

    • Mentioned executables used by BizTalk includes EntSSO.exe, MSDTC.exe, BTSNTSvc.exe, BTSNTSvc64.exe, SQLServr.exe, but also others as IIS, Customer WCF services, MSMQ, Rule Engine, SQL Agent, SSIS, SSNS and other applications used in integration scenarios.

• Cluster

  • • http://support.microsoft.com/kb/250355

• DHCP

  • • http://support.microsoft.com/kb/927059

• Dynamics CRM

  • • http://msdynamicswiki.com/2012/03/26/antivirus-exclusion-considerations-for-microsoft-dynamics-crm/ 

• Dynamics AX 2009

  • • For versions up to AX 2009 exclude:

    • All the AOD, AOI, ADD, ADI, KHD & KHI files, or alternatively, the whole application folder 

    • See for instance: http://blogs.msdn.com/b/czdaxsup/archive/2010/05/13/ax-application-files-locked-by-another-process.aspx 

    • Doing this helps make sure that the files are not locked when the AOS must use them. However, if these files become infected, your antivirus software will not be able to detect the infection.

• Dynamics AX 2012

  • • During AOS startup XPPIL (CIL) files are generated to by default: C:\Program Files\Microsoft Dynamics AX\60\Server\MicrosoftDynamicsAX\bin\XppIL>

    • Exclude XppIL and all subfolders

    • alternatively, you may want to exclude C:\Program Files\Microsoft Dynamics AX\60\Server\MicrosoftDynamicsAX\bin\Application\Appl>, which is the local AOS store of the label files. 

• Exchange

  • • Exchange 2019: https://docs.microsoft.com/en-us/Exchange/antispam-and-antimalware/windows-antivirus-software?view=exchserver-2019

    • Exchange 2016: https://technet.microsoft.com/EN-US/library/bb332342(v=exchg.160).aspx

    • Exchange 2013: http://technet.microsoft.com/en-us/library/bb332342%28v=exchg.150%29.aspx

    • Exchange 2010: http://technet.microsoft.com/en-us/library/bb332342%28v=exchg.141%29.aspx

    • Exchange 2007: http://technet.microsoft.com/en-us/library/bb332342%28EXCHG.80%29.aspx

    • http://support.microsoft.com/kb/328841

    • http://support.microsoft.com/kb/823166

    • http://support.microsoft.com/kb/245822

    • http://technet.microsoft.com/en-us/library/bb332342%28EXCHG.80%29.aspx

    • http://technet.microsoft.com/en-us/library/bb332342.aspx

• Forefront

  • • Considerations when using antivirus software on FF Edge Products

    • http://support.microsoft.com/kb/943620

    • http://technet.microsoft.com/en-us/library/cc707727.aspx

• FRS

  • • http://support.microsoft.com/kb/815263

• Hyper-V, System Center Virtual Machine Manager (SCVMM)

  • • Hyper-V: Anti-Virus Exclusions for Hyper-V Hosts (Wiki)

    • http://support.microsoft.com/kb/961804 

    • http://support.microsoft.com/kb/2628135 

    • Hardening the Hyper-V host (2012 / 2012 R2) (TechNet)

    • Recommended antivirus exclusions for Hyper-V hosts

• IIS

  • • http://support.microsoft.com/kb/821749

    • http://support.microsoft.com/kb/817442

• ISA

  • • http://support.microsoft.com/kb/887311

• Lync 2010

  • • http://technet.microsoft.com/en-us/library/gg195736.aspx

• Lync 2013

  • • http://technet.microsoft.com/en-us/library/dn440138.aspx

• MED-V

  • • http://social.technet.microsoft.com/wiki/contents/articles/recommended-anti-virus-exclusions-for-med-v-client-and-workspace-installations.aspx

• Office Online

  • • https://docs.microsoft.com/en-us/sharepoint/troubleshoot/administration/antivirus-and-intermittent-issues

• Orchestrator

  • • http://social.technet.microsoft.com/wiki/contents/articles/26665.system-center-orchestrator-antivirus-exclusions.aspx

• SBS

  • • http://support.microsoft.com/kb/885685

• SCCM 2012

  • • http://www.systemcenterblog.nl/2012/05/09/anti-virus-scan-exclusions-for-configuration-manager-2012/ 

    • Updated System Center 2012 Configuration Manager Antivirus Exclusions with more details on OSD and Boot Images, etc... - Microsoft Tech Community

• SCCM Current Branch (CB)

  • • https://docs.microsoft.com/en-us/troubleshoot/mem/configmgr/recommended-antivirus-exclusions

• SCOM / MOM

  • • Recommendations for antivirus exclusions that relate to Operations Manager

    • Recommendations for antivirus exclusions in MOM 2005 and Operations Manager 2007

    • System Center 2012 R2 Operations Manager - Anti-Virus Exclusions

    • Recommendations for antivirus exclusions for SCOM 2016/

• SCDPM

  • • Running Antivirus Software on the DPM Server

    • Running Antivirus Software on the DPM Server 2012

• SharePoint

  • • http://support.microsoft.com/kb/952167 

    • http://support.microsoft.com/kb/320111 

    • http://support.microsoft.com/kb/322941 

    • FAST Search Server 2010 for SharePoint 

    • Certain folders may have to be excluded from antivirus scanning when you use file-level antivirus software in SharePoint 

• Skype for Business 2015

  • • Antivirus scanning exclusions for Skype for Business Server 2015

• SMS

  • • http://support.microsoft.com/kb/327453

• SQL

  • • http://support.microsoft.com/kb/309422

• Team Foundation Server 2010/2012/2013

  • • http://support.microsoft.com/kb/2636507

• Terminal Services

  • • https://social.technet.microsoft.com/wiki/contents/articles/18439.terminal-server-antivirus-exclusions.aspx

• Virtual PC / Virtual Server

  • • http://blogs.msdn.com/b/virtual_pc_guy/archive/2005/09/14/466291.aspx

    • http://support.microsoft.com/kb/840193

• Windows

  • • KB822158 Virus scanning recommendations for Enterprise computers that are running currently supported versions of Windows 

• Windows / Active Directory

  • • http://support.microsoft.com/kb/822158

    • http://support.microsoft.com/kb/837932

    • http://support.microsoft.com/kb/943556

• Windows Update

  • • http://support.microsoft.com/kb/900638

• WSUS (Windows Server Update Services)

  • • http://technet.microsoft.com/en-us/library/dd939908(WS.10).aspx#av

• \Device\HarddiskVolume*\Program Files*\Mimecast\Security Agent\Container.Runtime.exe

• \Device\HarddiskVolume*\Program Files*\Mimecast\Security Agent\Supervisor.Runtime.exe

• \Device\HarddiskVolume*\Program Files*\Perch\

These recommendations are based on: https://support.cch.com/kb/solution/000038244/sw688

• \Device\Mup\*\data\wfx32\CTXTP20.exe

• \Device\Mup\*\data\wfx32\

These recommendations are based on: https://support.quest.com/kb/117680/best-practices-enabling-anti-virus-exclusions 

• \Device\HarddiskVolume*\Program Files*\AppRecovery\Core\CoreService\*\Core.Service.exe

• \Device\HarddiskVolume*\Program Files*\AppRecovery\Agent\*\Agent.Service.exe

• \Device\HarddiskVolume*\Program Files*\AppRecovery\*

• \Device\HarddiskVolume*\ProgramData\AppRecovery\*

• *:\System Volume Information\*

• *:\System Volume Information\MountPointManagerRemoteDatabase

• *:\System Volume Information\WindowsImageBackup

• \Device\HarddiskVolume*\Windows\System32\drivers\aavdisk.sys

• \Device\HarddiskVolume*\Windows\System32\drivers\aavstor.sys

• \Device\HarddiskVolume*\Windows\System32\drivers\aavolflt.sys

• \Device\HarddiskVolume*\Windows\System32\drivers\aafsflt.sys

• *:\System Volume Information\AAData.md

• *:\System Volume Information\AAFailover.md

• *:\System Volume Information\tracking.log

• *:\System Volume Information\AALog_*.log

• \Device\HarddiskVolume*\KB4\Rassim\MainLauncher.exe

• \Device\HarddiskVolume*\KB4\Rassim\Collector.exe

These recommendations are based on: https://support.efolder.net/hc/en-us/articles/360047210094-BRC-AntiVirus-on-this-device-is-preventing-backups-from-completing- 

• \Device\HarddiskVolume*\Program Files*\Replibit\

• \Device\HarddiskVolume*\Program Files\RocketAgent\

• \Device\HarddiskVolume*\Program Files (x86)\RocketAgent\

• \Device\HarddiskVolume*\Users\admin\AppData\Local\Temp\RocketAgent\

• \Device\HarddiskVolume*\Windows\Temp\RocketAgent\

These recommendations are based on: https://support.na.sage.com/selfservice/viewContent.do?externalId=79671&sliceId=1 and https://support.na.sage.com/selfservice/viewContent.do?externalId=17258&sliceId=1 

• C:\ProgramData\Sage\Sage 100 Contractor SQL

• C:\ProgramData\Aatrix Software

• C:\Program Files (x86)\Sage\Sage 100 Contractor SQL

• C:\Program Files (x86)\Aatrix Software

• C:\%LocalAppData%\Sage\Sage 100 Contractor SQL

• The network location of Sage 100 Contractor data. For example, [Installation Drive Letter]:\Sage100Con\Company.

WORKSTATION:

    Sage 300 CRE and Sage Estimating program files (include all):

        9.7.x and later

            32-bit: C:\Program Files (x86)\Sage or

            64-bit: C:\Program Files\Sage

        9.5.x and later

            XP/2003: C:\Documents and Settings\All Users\Application Data\Sage or

            Vista/Win7/2008: C:\ProgramData\Sage

        32-bit

            C:\Program Files (x86)\Timberline Office and

            C:\Program Files (x86)\Common Files\Sage

        64-bit

            C:\Program Files\Timberline Office and

            C:\Program Files\Common Files\Sage

    Any mapped drives or network locations mapping back to Sage 300 CRE (Timberline) data and program files

    Pervasive/Actian:

        16.1 and Later:

            32-bit: C:\Program Files (x86)\Pervasive Software or C:\Program Files (x86)\Actian.

            64-bit: C:\Program Files\Pervasive Software or C:\Program Files\Actian.

        9.7.x - 15.1:

            32-bit: C:\Program Files (x86)\Pervasive Software or C:\Program Files (x86)\Pervasive

            64-bit: C:\Program Files\Pervasive Software or C:\Program Files\Pervasive

        Vista/Win7/2008

            C:\ProgramData\Pervasive Software or C:\ProgramData\Pervasive Software\Actian.

        9.6.x and earlier

            C:\Pvsw

    Crystal Reports:

        9.5.x and later, using Crystal XI

            32-bit: C:\Program Files (x86)\Business Objects or

            64-bit: C:\Program Files\Business Objects

        9.4.x and earlier, using Crystal 10

            C:\Program Files\Common Files\Crystal Decisions

    Aatrix:

        9.7.x and later

            32-bit: C:\Program Files (x86)\Aatrix Software or

            64-bit: C:\Program Files\Aatrix Software

    Event 1:

        9.7.x and later

            32-bit: C:\Program Files (x86)\Event 1 or

            64-bit: C:\Program Files\Event 1

        9.4.x and earlier

            C:\Windows\system32\srvany.exe or

            C:\Winnt\system32\srvany.exe (for a terminal server that is not the file server)

SERVER:

    Sage 300 CRE and Sage Estimating program files (include all):

        9.7.x and later

            32-bit: C:\Program Files (x86)\Sage or

            64-bit: C:\Program Files\Sage

        9.5.x and later

            XP/2003: C:\Documents and Settings\All Users\Application Data\Sage or

            Vista/Win7/2008: C:\ProgramData\Sage

        32-bit

            C:\Program Files (x86)\Timberline Office and

            C:\Program Files (x86)\Common Files\Sage

        64-bit

            C:\Program Files\Timberline Office and

            C:\Program Files\Common Files\Sage

    Sage 300 CRE (Timberline) data files

    Any mapped drives mapping to back to Sage 300 CRE (Timberline) data and program files

    Pervasive:

        9.7.x and later

            32-bit: C:\Program Files (x86)\Pervasive Software or C:\Program Files (x86)\Actian.

            64-bit: C:\Program Files\Pervasive Software or C:\Program Files\Actian.

        XP/2003

            C:\Documents and Settings\All Users\Application Data\Pervasive Software.

        Vista/Win7/2008

            C:\ProgramData\Pervasive Software or C:\ProgramData\Actian.

        9.6.x and earlier

            C:\Pvsw

    Crystal:

        9.5.x and later, using Crystal XI

            32-bit: C:\Program Files (x86)\Business Objects or

            64-bit: C:\Program Files\Business Objects

        9.4.x and earlier, using Crystal 10

            C:\Program Files\Common Files\Crystal Decisions

    Aatrix:

        9.7.x and later

            32-bit: C:\Program Files (x86)\Aatrix Software or

            64-bit: C:\Program Files\Aatrix Software

    Event 1:

        9.7.x and later

            32-bit: C:\Program Files (x86)\Event 1 or

            64-bit: C:\Program Files\Event 1

These recommendations are based on: https://success.solarwindsmsp.com/kb/solarwinds_n-central/N-central-Windows-Agent-Exclusions-for-third-party-AV-products and https://documentation.n-able.com/N-central/userguide/Content/AVDefender/AVDefender_GlobalExclusions.htm 

• \Device\HarddiskVolume*\ProgramData\SOLIDWORKS\

• \Device\HarddiskVolume*\Program Files\SolidWorks Corp\SolidWorks\

These recommendations are based on: https://support.storagecraft.com/s/article/How-To-Adding-the-StorageCraft-Antivirus-Exceptions?language=en_US 

ShadowProtect Legacy versions

32-bit Systems

Executables, files, and services to exclude:

C:\Program Files\StorageCraft\ShadowProtect\ShadowProtectsvc.exe

C:\Program Files\StorageCraft\ShadowProtect\stcvsm.sys

C:\Program Files\StorageCraft\ShadowProtect\stcinst.exe

C:\Windows\System32\drivers\sbmount.sys

DiskRoot\*.IDX

Directories to exclude:

Any backup destination from on-access scanning. It is recommended that a scheduled scan is run during off-peak hours.

C:\Program Files\StorageCraft

64-bit Systems

Executables, files, and services to exclude:

​C:\Program Files (x86)\StorageCraft\ShadowProtect\ShadowProtectsvc.exe

C:\Program Files (x86)\StorageCraft\ShadowProtect\stcvsm.sys

C:\Program Files (x86)\StorageCraft\ShadowProtect\stcinst.exe

C:\Windows\System32\drivers\sbmount.sys

DiskRoot\*.IDX

Directories to exclude:

Any backup destination from on-access scanning. It is recommended that a scheduled scan is run during off-peak hours.

C:\Program Files (x86)\StorageCraft\

ShadowProtect SPX versions

Executables, files, and services to exclude:

C:\Windows\System32\drivers\stcvsm.sys

Stcinst.exe

C:\Program Files\StorageCraft\spx\spx_gui.exe

C:\Program Files\StorageCraft\spx\vsnapvss.exe

C:\Program Files\StorageCraft\spx\spx_gui_mount.exe

C:\Program Files\StorageCraft\spx\spx_service.exe

DiskRoot\*.IDX

Directories to exclude:

C:\ProgramData\StorageCraft\

C:\Program Files\StorageCraft\

Any backup destination from on-access scanning. It is recommended that a scheduled scan is run during off-peak hours.

REST API Exclusions (Console Connections):

https://127.0.0.1:13581/

Proxy Exceptions:

localhost

127.0.0.1

ShadowXafe versions

Executables, files, and services to exclude:

C:\Windows\System32\drivers\stcvsm.sys

C:\Program Files\StorageCraft\Xafe\StorageCraftAgent.exe

C:\Program Files\StorageCraft\Xafe\vsnapvss.exe

DiskRoot\*.IDX

Directories to exclude:

C:\ProgramData\StorageCraft\

C:\Program Files\StorageCraft\

Any backup destination from on-access scanning. It is recommended that a scheduled scan is run during off-peak hours.

StorageCraft ImageManager

32-bit Systems (7.1.0 and earlier)

Executables, files, and services to exclude:

C:\Program Files\StorageCraft\ImageManager\ImageManager.exe

Directories to exclude:

Any managed destination from on-access scanning. It is recommended that a scheduled scan is run during off-peak hours.

C:\Program Files\StorageCraft\

64-bit Systems

Executables, files, and services to exclude:

​C:\Program Files (x86)\StorageCraft\ImageManager\ImageManager.exe

Directories to exclude:

Any managed destination from on-access scanning. It is recommended that a scheduled scan is run during off-peak hours.

C:\Program Files (x86)\StorageCraft\​

These recommendations are based on: https://cs.thomsonreuters.com/ua/account-and-application-mgmt/cs_us_en/systems/antivirus-guidelines-for-cs-professional-suite.htm 

These recommendations are based on: https://www.veeam.com/kb1999 

These recommendations are based on: https://help.veriato.com/products/veriato-investigator/win/en/v76/deployment/Antivirus/Antivirus_Client.htm 

These recommendations are based on: https://community.carbonblack.com/t5/Knowledge-Base/Carbon-Black-Cloud-Recommended-Third-Party-Anti-virus-Exclusions/ta-p/47533

• \Device\HarddiskVolume*\Program Files\Confer\

• \Device\HarddiskVolume*\ProgramData\CarbonBlack\

• \Device\HarddiskVolume*\Windows\System32\drivers\ctifile.sys

• \Device\HarddiskVolume*\Windows\System32\drivers\ctinet.sys

• \Device\HarddiskVolume*\Windows\System32\drivers\cbelam.sys

• \Device\HarddiskVolume*\Windows\Syswow64\ctintev.dll

These recommendations are based on: https://docs.webroot.com/us/en/business/administratorguide/administratorguide.htm#Policies/Overrides.htm 

• \Device\HarddiskVolume*\Program Files\Webroot\WRSA.exe

• \Device\HarddiskVolume*\Program Files (x86)\Webroot\WRSA.exe

• *\zabbix_agentd.exe